“As Director responsible for change management she has successfully mobilise the organisation imbuing with it a level of understanding of what it wanted to achieve in terms of being customer focused, of being an employer of choice and delivering outstanding quality services. She quickly developed a sense of purpose and team spirit amongst her direct reports and peers enabling them to support one another and feel proud of themselves and their achievements.”
“Debbie was a key member of the BA Franchise and Alliances team which licensed the BA intellectual property to 11 independent airlines and a number of ground transport and airport ground handling companies in the mid/later 1990s.
I would recommend Debbie on account of her skilled perseverance in transforming new and existing businesses into becoming partners of BA and required collaboration often difficult when the partnerships involved companies of very contrasting sizes. Underpinning Debbie’s skill set has been her undoubted strength in the world of customer service”.
